Catch after-hours enquiries
Ask what the customer needs, where the job is and how best to follow up, then keep the request ready for your team the next morning.
AI chatbot for tradies Australia
Turn missed enquiries into a clearer next step.
A practical website chatbot for plumbers, electricians, builders and other Australian service businesses. It can answer approved questions, collect a useful job brief and hand the conversation to your team.
Built around your real intake
Useful before the phone rings.
Most tradie businesses do not need a complicated AI system first. They need the right questions asked consistently, the important details captured and anything uncertain sent to a person.
- Australian English and AUD wording
- Your services, areas and approved answers
- Human review before commitments are made
Three practical jobs
Start with the part of the day that keeps repeating.
These are patterns to scope around your team and tools, not guaranteed outcomes or automatic booking promises.
Qualify the job
Collect the details you actually need before a person decides whether the job is a fit. The chatbot can hold unclear requests for review.
Request a callback
Capture a preferred contact window and the job context without promising an appointment or pretending the chatbot is your office staff.
A sensible first build
Keep the bot narrow enough to trust.
We can start with one service area, a short list of approved answers and a clear human hand-off. Expand it only after the first workflow has been reviewed in real use.
Talk through your workflowSetup starting point
A$15 build deposit
One-off deposit to start a listed chatbot build. It is not the full project price or an ongoing subscription.
- Confirm the job and boundaries first
- Discuss hosting, models and support after scope
- Keep direct debit separate until the build is approved
For Australian service businesses
Local context, remote setup.
OceanaClaw is based in Western Australia and works remotely across Australia. We can shape the conversation around your service areas, normal operating hours, enquiry process and the way your team actually follows up.
The chatbot is not a person and it should not be treated as a substitute for a qualified trade professional. Safety, pricing, availability and customer commitments stay with your team.
Read the data and privacy boundariesBefore you start
Common questions from tradies.
A chatbot is most useful when its job, limits and hand-off are clear from the beginning.
What can an AI chatbot do for a tradie business?
A chatbot can answer approved common questions, collect an initial job brief, capture after-hours enquiries and prepare a clear hand-off for a person. It should not invent prices, promise availability or make safety-critical decisions.
Which Australian tradies could use one?
The approach can suit plumbers, electricians, builders, landscapers, HVAC businesses, roofers, cleaners and other service businesses when the first questions and hand-off process can be clearly defined.
Can the chatbot book jobs automatically?
It can request a callback or pass a booking request into an agreed workflow. Whether it can confirm a booking depends on your calendar, staff process and integrations. A person should remain responsible for confirming the job.
How much does the setup cost?
The listed starting point is a one-off A$15 build deposit. It is not a subscription and not the full project price. After the job is scoped, any hosting, model, integration and support costs are discussed and agreed separately.
Will it replace phone calls or my team?
No. It is a first-response and information-gathering layer for repeat questions. Your team remains responsible for quotes, safety, scheduling, customer commitments and anything uncertain.
What information should customers send it?
Keep the conversation to the agreed job details and approved business information. Do not send passwords, payment details, identity documents or sensitive customer records. Third-party providers may process messages as described in the privacy notice.
Not sure where to begin?